Server Wipe: Destiny 2 Accounts Purged

A recent Destiny 2 update inadvertently wiped out a large number of players' usernames due to a malfunction in the game's moderation system. This article details Bungie's response, the issue's cause, and what players can do.

Destiny 2 Username Glitch: Bungie Issues Name Change Tokens

Bungie's Response to the Username Reset

Following a recent game update, many Destiny 2 players discovered their Bungie Names had been unexpectedly altered. Affected players reported their names replaced with "Guardian" followed by a random number string. This widespread issue, beginning around August 14th, stemmed from a problem with Bungie's name moderation system.

Bungie acknowledged the problem via Twitter (X), stating they were investigating the issue affecting a significant number of accounts. They promised further updates, including a free name change token for all players.

Bungie's name moderation usually flags and changes usernames violating their terms of service (offensive language, personal information, etc.). However, this incident impacted players with perfectly acceptable names, some using the same name since 2015.

Bungie swiftly investigated and reported the root cause, implementing server-side fixes to prevent further accidental name changes. They confirmed the issue was resolved and reiterated their plans to distribute name change tokens to all players. Further communication is promised as more information becomes available.

Players are advised to remain patient while Bungie continues to resolve this unexpected problem. Those affected by the accidental name changes can expect a future name change token and further updates from Bungie.