ANEEL Consumidor

ANEEL Consumidor: Your Brazilian Electricity Advocate

Tired of battling with your electricity provider? ANEEL Consumidor is the app designed to empower Brazilian consumers. This user-friendly application streamlines the process of filing complaints directly with the National Electric Energy Agency (ANEEL). Track complaint responses in real-time, ensuring your concerns are addressed promptly. Beyond complaint filing, the app offers a wealth of information, including details on electricity tariffs, consumer rights and responsibilities, and ANEEL's assessments of various energy companies.

Key Features:

• Effortless Complaint Filing: Directly submit complaints to ANEEL, providing a convenient platform for resolving disputes.
• Real-time Complaint Tracking: Monitor the status of your complaints and receive updates on the energy company's response.
• Comprehensive Information Access: Access valuable information regarding electricity pricing, your consumer rights, and your responsibilities.
• Company Performance Insights: Review ANEEL's assessments of different electricity companies to make informed choices about your provider.
• Feedback and Praise: Share suggestions and positive feedback with your electricity company, fostering better communication and service.
• Data Security: For users outside Brazil, a VPN connection is recommended to safeguard your data.

Before filing a complaint with ANEEL, attempt to resolve the issue directly with your energy company, documenting their service protocol. ANEEL will then review your complaint and forward it to the company for resolution.

Download ANEEL Consumidor today and take control of your electricity experience. Protect your rights and stay informed.