eSmart

eSMART: Renault India's B2B Sales Management and Reporting Tool

eSMART is a comprehensive application designed for Renault India's sales team, streamlining the entire new vehicle sales process from start to finish. This powerful tool facilitates:

• Prospect Management: Create new prospect records, assign or reassign prospects to sales personnel, and track progress effectively.
• Comprehensive Follow-up: Manage and track all customer interactions, including calls, home visits, and showroom visits, ensuring consistent engagement.
• Test Drive Management: Efficiently manage and schedule test drives, optimizing the customer experience.
• Post-Sales Follow-up: Maintain contact with customers after the sale to enhance customer satisfaction and loyalty.

Beyond prospect management, eSMART empowers sales personnel with essential sales tools such as digital product brochures and EMI calculators, enhancing sales effectiveness and closing rates. The application also includes robust performance monitoring dashboards, providing valuable insights into sales performance and identifying overdue tasks. Automated reminder notifications ensure timely completion of pending activities, promoting efficiency and accountability.