Mein o2

The "My o2" app provides a comprehensive suite of services and advantages tailored to enhance your experience as an o2 customer. This multiple award-winning application ensures that whether you're on a prepaid or term contract, all essential services are readily accessible at your fingertips. Business customers can benefit from the separate o2 Business App designed specifically for their needs.

Here's a detailed look at the functions offered by the Mein o2 app:

FOR CONTRACT CUSTOMERS

• Check Consumption: Monitor your data usage at home and abroad, along with telephony and SMS outside of flat rates. This feature is also available as a home widget for quick access.
• Tariff Details: View specifics of your tariff and book additional options to enhance your plan.
• Customer Data Management: Easily update your personal information while on the move.
• Invoice Viewing: Access your invoices and detailed itemized bills (EVN) directly from the app.
• SIM & Contract Services: Manage number portability, order and activate eSIM, and handle third-party services effortlessly.
• Network Check & Fault Reporting: Perform a live check of the o2 network and report any issues instantly.
• Loyalty Benefits: Enjoy new customer benefits every month through our Priority loyalty program.

FOR PREPAID CUSTOMERS

• Data & Unit Usage: Keep track of your data volume and units (minutes & SMS) used.
• Credit Management: Check your current credit balance and top up with ease.
• Tariff Changes: Switch tariffs or book additional options to suit your needs.
• Customer Data Management: Update your details conveniently while on the go.
• Network Check: Perform a live check of the o2 network to ensure optimal service.

FOR MY HANDY CUSTOMERS

• Contract Information: Access detailed information about your My Handy contract.
• Digital Invoices: View your invoices digitally for easy management.
• Installment Plan: Get insights into your installment plan and manage payments.
• Early Payment: Option to make early payments on your plan.

PLEASE NOTE

The Mein o2 app is designed exclusively for o2 private customers. Business customers should download the o2 Business App for their specific needs. Please be aware that Alice Mobile connections and services from third-party providers are not supported by this app.

LIABILITY/REQUIREMENTS

Please note that this app relies on the online services provided by Telefónica Germany. Continuous availability of these services cannot be guaranteed. To use the Mein o2 app, you must have an account registered at o2online.de.